Returns & Refunds

Returns

We work hard with all of our customers to ensure that they are getting an excellent shopping experience.

Mobile Phones Tablets Laptops & Similar 

We cannot accept returns on items that have been removed from packaging, installed and or the packaging has signs of damage, Any phone that have signs of damage will not be refundable. We accept returns on faulty items up to 30 days after which the manufacturer you will need to contact the manufacturer. * What is PayPal Buyer Protection and how am I covered? * * We accept returns within 30 days from the date you receive your item. * Unless there is circumstances were the seller has said there are no refunds available for a particular item, As we are a trading platform that allows buyers and sellers to deal independently its important that you read the sellers listing carefully as each item that is listed on

Refunds are available for all returned items.

Our sellers accept returns within 30 days from the date you receive your item. Unless there is circumstances were the seller has said there are no refunds available for a particular item,

As we are a trading platform that allows buyers and sellers to deal independently its important that you read the sellers listing carefully as each item that is listed on amaBAY has shipping and returns details attached.

If you do have a concern or want to return an item please contact the seller before involving amabay.co.uk in the matter.

Return cases negatively affect selling accounts and we will professionally handle your concerns/returns.

Get your refund

If the seller offers to give you your money back, they have 2 business days to issue your refund. When they do, you'll receive an email letting you know.

It usually takes 3 to 5 business days for a PayPal refund to go through. If you paid with a credit card, it may take up to 30 days to process, depending on your card provider. 

We use Paypal as our main payment solution they offer protection for buyers & sellers.


PayPal Logo

It's possible that your item may still arrive after you've been issued a refund. If this happens, you should get in touch with the seller and try to reach an agreement on what to do next. You can choose to either:

Return the item and keep the refund

Keep the item and arrange to reimburse the seller

Most of the time, if your item hasn't arrived, the seller will resolve your issue for you. However, if the seller hasn't been able to resolve your problem after 8 calendar days, we're always ready to step in and help.

Any issues or problems that haven't been answered or you need any help please email us:

Email: info@amabay.co.uk     

           

"were here to help"